Three wanted to reward their top performing staff; across retail, telesales, online, retention, third party retail and business sales, upon obtaining over 120% of their KPIs, but not all the KPIs were sales based.
What We Delivered
CI delivered an incentive that rewarded handset sales and contracts but also customer experiences in Q4. The trip of a lifetime to Hong Kong & Macau for 189 winners blended traditional and iconic experiences with contemporary activities and excursions to exclusive state-of–the-art nightclubs and restaurants.
Applied Know How
What We Did
Registration Portal, Flight Management
Accommodation, Digital Microsite
Ground Logistics, Personalised Itineraries
Project & Delegate Management, Risk Assessments
Customer Service Provision,Incentive mechanism & comms
Creative, Design, H&S
Sponsorship Liaison & Implementation
How it Performed
93% of winners stated the trip was totally amazing combined with a 19% cost saving based on the previous year’s incentive costs